IBM Data Mobility Solutions
Support
 

Welcome to the Technical Support site for Softek DR Manager. New to this site? Click on Getting Started.

IBM announced effective December 31, 2010, that support will no longer be provided for Softek DR Manager.  To view FAQ regarding the End of Service announcement, click here

Worldwide Support

Softek technical support can be contacted toll free via our Softek Global Support Center:

  • North America: 1-800-66SOFTEK (1-800-667-6383)
  • Germany: 00-800-6676-3835
  • Ireland: 00-800-6676-3835
  • UK: 00-800-6676-3835
  • Italy: 00-800-6676-3835
  • All Other European Countries: +1 972-402-6572
  • Australia: 0011-800-6676-3835
  • Hong Kong: 001-800-6676-3835
  • Japan: 010-800-667-63835
  • Korea: 002-800-6676-3835
  • Philippines: 00-800-6676-3835
  • China: 800 810 1818-5174
  • Other Countries: +800-66SOFTEK (+800-667-6383)
  • Alternate number: +1-972-402-6572

Please visit http://www.ibm.com/planetwide/ for world-wide numbers.

Email Contacts:

> Severity 1 problems: report immediately by telephone to the Softek Global Support Center
> Around-the-clock mission-critical support

 

Softek Support
Product Information
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How-To's
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Email Contacts
Softek DR Manager Product Management
Softek DR Manager Support