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Softek TDMF for z/OS Technical Support
Welcome to the Technical Support site for Softek TDMF, where we will provide you with links
to important information to help you maintain and support this product.
Softek TDMF is a vendor-independent data migration software solution created to ensure that
mission critical applications maintain 100-percent data availability during data movement,
increasing the satisfaction level of online customers, partners, vendors and employees.
It operates on any storage vendor equipment, regardless of manufacturer, providing the ability
to negotiate for new technology that best fits business needs. Such vendor independence allows you
to reduce your maintenance overlap costs between old and new storage both being on the floor.
New to this site?
Go to the "How To's."
What's New?
Announcing general availability (GA) of
Softek TDMF for z/OS Version 5 Release 2.0
Highlights include
- Remote Agent Support
To improve the performance of Remote Agents the removal of the hardware Reserve/Release on the communications data set
for agents that access the communication data set via a channel extender.
- XRC Support (Remote Data Mover)
Most XRC implementations are where the data mover component is located at the remote site.
TDMF now supports the following migration scenarios where the data mover is local or remote.
- Migration of source volumes that are XRC active to volumes that are XRC capable when the owning System Data Mover is on a Local or
Remote Agent is now supported. Previously this was supported on the Master system only.
- Migration of source volumes that are XRC active to volumes that are XRC active when the owning System Data Mover is on a Local or
Remote Agent is now supported. Previously this was supported on the Master system only.
- TCP/IP Improvements
TDMF is increasingly being used for long distance migrations.
Recent engagements have highlighted the need for improvements to this feature in the following areas.
- The capability to continue a TCP/IP migration in the event of a network failure.
- Separate option in the monitor for TCP/IP migrations.
- Additional statistical information in TDMF monitor to align with PIT TCP/IP migrations.
Click here to view Summary of Enhancements document.
Register for an upgrade to
Softek TDMF for z/OS Version 5.
Softek announced in October 2009 that effective May 1, 2010 they will no longer provide technical support for
Softek TDMF for z/OS Version 4.1. To view our End of Service announcement and UPGRADE PATH,
click here.
Softek announced in September 2008 that effective March 1, 2009 they will no longer provide technical support for
Softek TDMF z/OS Version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Softek announced in February 2007 that effective June 30, 2007 they will no longer provide technical support for
Softek TDMF z/OS below Version 3.7. To view our End of Service announcement and UPGRADE PATH,
click here.
Technical Web Pages for customers currently using
Softek Replicator for z/OS
Softek TDMF, Mainframe Edition Versions 1, 2, or 3
Worldwide Support
Softek technical support can be contacted toll free via our Softek
Global Support Center:
- North America: 1-800-66SOFTEK (1-800-667-6383)
- Germany: 00-800-6676-3835
- Ireland: 00-800-6676-3835
- UK: 00-800-6676-3835
- Italy: 00-800-6676-3835
- All Other European Countries: +1 918-281-2623
- Australia: 0011-800-6676-3835
- Hong Kong: 001-800-6676-3835
- Japan: 010-800-667-63835
- Korea: 002-800-6676-3835
- Philippines: 00-800-6676-3835
- Other Countries: +800-66SOFTEK (+800-667-6383)
- Alternate number: +1 918-281-2623
Please visit http://www.ibm.com/planetwide/ for world-wide numbers.
Email Contacts :
> Severity 1 problems:
Report immediately by telephone
to the Softek Global Support Center
[More about Severity Levels]
> Around-the-clock mission-critical support
> More information about emailing Softek technical support
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Technical Support