IBM Pulse 2014 - FAQ

How can I cancel my hotel reservation and what is the hotel cancellation policy?

To avoid personal financial liability for the entire stay, cancellation notice is required 48 hours prior to your arrival date. Cancellation within 48 hours of arrival will result in a charge for the first night deposit to the credit card utilized at the time you made your reservation.

Please submit all hotel cancellations in writing to if the request is before January 30th. After January 30th you must contact the hotel directly to make the cancellation. Cancellations can also be made directly on the Hotel web page. Please be sure to reference your confirmation number.