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Platinum Sponsors


DescomMost accomplished Smarter Commerce partner in Northern Europe

We work in between technology and business. We help our customers to increase sales, customer loyalty and efficiency by utilizing new technologies.

Smarter Commerce solutions are the core of our strategy. This year our emphasis is on customer experience and on our IBM Tealeaf Customer Experience know-how.

We have over 200 employees in Finland, Sweden and Poland. Since 1997, dozens of customers in trade, services and manufacturing industries and public administration have trusted in our services. Our revenue in 2012 was 40 million euros. Our customers include companies such as Stockmann, Hong Kong, S Group, Hobby Hall and LVI Dahl.

Our mission is to help our customers to succeed in the change. We are small enough to listen, and big enough to deliver.

For more information check our country-specific websites, and


SugarCRMSugarCRM makes CRM simple. As the world’s fastest-growing customer relationship management (CRM) company, SugarCRM applications have been downloaded more than 11 million times and currently serve over 1.2 million users in 192 countries. Over 7,000 organizations have chosen Sugar On-Site and On-Demand (Software as a Service) applications over proprietary alternatives. SugarCRM is an innovator in mobile CRM access and social media integration (Social CRM), providing businesses around the world with a 360-degree view of today’s sophisticated, engaged customers. To learn more about the SugarCRM and IBM alliance, visit

Gold Sponsors


CSIIBM Beacon Award Winner 2013 for Outstanding Smarter Commerce Solution; CSI Group, helps businesses innovate with their Omni-Channel strategy and execution. A Smarter Commerce certified Partner, CSI has been implementing solutions across the UK and Europe for retail, manufacturing, distribution and healthcare sectors. Consultancy services include User Experience (UX) optimisation, Mobile strategy and Store Concierge solution implementation, whilst providing technical services for improving integration and connectivity to core business systems and third parties, platform performance tuning and capacity planning for WebSphere Commerce. CSI Group’s broader capability provides Cloud, Managed Service and Application Management Support for Smarter Commerce solutions.


CyberSourceCyberSource, a wholly owned subsidiary of Visa Inc., is a payment management company. Over 400,000 businesses worldwide use CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management, and simplify payment security. The company is headquartered in San Francisco and maintains offices throughout the world, with regional offices in Singapore (Asia Pacific), Tokyo (Japan), Miami (Latin America and Caribbean), and Reading, UK (Europe/Middle East/Africa). CyberSource operates in Europe under agreement with Visa Europe. For more information, please visit

Salmon Ltd

Salmon LtdSalmon is an innovative eCommerce digital agency with Europe’s largest WebSphere Commerce practice. Major retail, wholesale and manufacturing brands turn to Salmon for its ability to define, deliver and exploit enterprise-scale eCommerce and multichannel operations supporting B2C and B2B models and its experience with multi -country, multi-brand and multi-device eCommerce.

Salmon quickly understands the business vision, creates realistic project plans and efficiently delivers solutions to plan; using a management process that removes risk from project roll-outs. Customers include Argos, Audi, Halfords, Kiddicare, Morrisons, Premier Farnell and Selfridges.

Salmon is a WPP company, with offices in the UK, China and Australia.


SapientNitroSapientNitroSM, part of Sapient®, is a new breed of agency redefining storytelling for an always-on world. We’re changing the way our clients engage today’s connected consumers by uniquely creating never-ending stories across brand communications, digital engagement, and omni-channel commerce. We call it Storyscaping, where art and imagination meet the power and scale of systems thinking. SapientNitro’s Idea Engineers deliver game-changing success for our Global 1000 clients. We partner with industry-leading clients such as The Coca-Cola Company, Lufthansa, Target, and Vodafone, in 31 cities across The Americas, Europe and Asia-Pacific. For more information, visit or follow us on Twitter @SapientNitro

Silver Sponsors


CapgeminiWith more than 125,000 people in 44 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business Experience™, and draws on Rightshore®, its worldwide delivery model. Learn more about us at

NICE Systems

NICE SystemsNICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data -- including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations, including over 80 of the Fortune 100 companies.



AmplienceAmplience is a Rich Adaptive Media Platform (RAMP) that simplifies the production of interactive lifestyle, campaign and product media. The result is an agency quality multi-screen experience at 10% of the cost.

Amplience enables merchandising, and marketing teams to create compelling digital media that increases customer engagement and drives AOV, campaign and channel conversion.


BazaarvoiceBazaarvoice brings the voice of the customer to the center of business strategy by helping retailers and brands connect directly with consumers. The Bazaarvoice social software platform enables clients to capture authentic online word-of-mouth content, channel it to points of influence, and obtain insights from social data that can inform smarter business decisions.

Dassault Systemes

Dassault SystemesBeyond PLM, Dassault Systèmes, the 3DEXPERIENCE Company, provides business and people with virtual universes to imagine sustainable innovations. Its world-leading solutions transform the way products are designed, produced, and supported. The group brings value to over 150,000 customers of all sizes, in all industries, in more than 140 countries. For more information, visit


e-Spirite-Spirit, the manufacturer of the content management system FirstSpirit™, is a leader in the field of WCMS. Well-known companies rely on FirstSpirit for implementing successful web strategies and for the creation, management and publication of content in highly diverse channels. The CMS integrates seamlessly into complex system landscapes, e-shops and portals.


FIWEFiwe is a leading consultancy company in the Nordic region within Premium Commerce Solutions (eCommerce, mobile commerce, multi-channel retailing, PIM/MDM and more). We help companies to become more profitable by implementing business solutions that minimize the gap between sellers and buyers. We are Authorized IBM Business Partners for Smarter Commerce.


GenesysGenesys is the world’s leading provider of customer service and contact software — with more than 4,000 customers in 80 countries. Genesys software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service.


GSOTGSOT, a UK-headquartered company, primarily specialises in Sterling Commerce (OMS) implementation. We are trusted advisors and SMEs, with in depth product knowledge and experience of retail best practices. We use a client-centric Global Engagement Model that combines local, onsite employees with the cost, scale, and quality advantages of offshore operations.

HCL Technologies

HCL TechnologiesHCL Technologies is global IT services arm of $6bn HCL Enterprise. A leading provider of business transformation, EAS, Infra, BPO, and ERS; provides holistic, multi-service delivery in key industry verticals including FS, Manufacturing, Consumer Services, PS and Healthcare. HCL takes pride in EFCS philosophy, which empowers its 90000 transformers across 31 countries to create real value for over 500 customers.

Heiler Software AG

Heiler Software AGHeiler Software AG is a leading provider of enterprise Product Information Management (PIM) and Master Data Management (MDM) solutions. We enable retailers, distributors, and manufacturers to manage all of their product information across all channels and data sources. Heiler’s PIM solution provides pre-built templates for IBM WebSphere Commerce

Innovery España

Innovery EspañaINNOVERY is a leading ICT Services Provider and Software Developer for medium to large sized enterprises. As an IBM Advanced Partner, we mainly use IBM technology and solutions, and we provide consultancy and the whole ICT software lifecycle, with a significant experience in e-commerce solutions and know-how in the fields of:

  • Neos Ventures GmbH

    Neos Ventures GmbHNeos is an IBM Advanced Business Partner with years of experience delivering Tealeaf solutions worldwide. The company provides an automated Tealeaf IT platform and a complete range of services associated with Tealeaf – from pre-sales, implementation, managed hosting and cloud automation to consulting and support.

    Oxford Consulting Group

    Oxford Consulting GroupOxford Consulting Group is a leading IT services and solutions provider serving businesses across North America and the United Kingdom. As an IBM Premier Business Partner, Oxford specializes in providing products, services and staffing for the IBM Sterling B2B integration, Managed File Transfer and Commerce solutions.


    PixelixirPIXELIXIR is a dynamic IBM Premier Business Partner specialized in delivering "r"evolutionary eCommerce solutions based on IBM software. PIXELIXIR is continuously growing, our customers are from all sectors and based in Europe. We have build on top of Websphere Commerce a set of assets that provide our customers a quicker go to market. Come and visit us to discover our assets.


    PluckPluck is a broad-featured customer interaction platform that WebSphere Commerce clients like Target use to acquire audience, accelerate conversion and promote customer delight. Pluck’s product reviews, forums, Q&A, blogs, media galleries, polls, groups, gamification and many other features integrate seamlessly into your WebSphere Commerce site pages.


    ReevooConversations about brands are continuously taking place, everywhere - shaping consumer opinions.  Reevoo enables companies to join those conversations to attract, engage and retain more customers.  Our cloud-based social business suite provides reviews, recommendations, analytics and community solutions that have an immediate impact on organisations’ bottom line, and turn feedback into insights that can guide their business.


    SatiscoCreated in 2005, Satisco is an IT consultancy that specialises in IT solution integration. Unlike a traditional IT consultancy, Satisco has decided to focus its expertise on specific IBM tools such as IBM Websphere TX (WTX), IBM Websphere Message Broker (WMB) and IBM Sterling B2B Integrator.


    TOSHIBA GLOBAL COMMERCE SOLUTIONS As the world’s leading provider of integrated in-store solutions and retail insights, Toshiba Global Commerce Solutions delivers innovative, end-to-end solutions for checkout, consumer interactions and retail operations that unlock amazing new possibilities for our clients and for shoppers everywhere. To learn more, visit